Payments, Taxes and Privacy

Payments

We currently accept Apple Pay, Visa, MasterCard, Discover, AmEx, and Debit Cards. All sales charged to a Credit Card will incur an additional 2.5% fee to cover those charged to us by the Credit Card companies.

We accept company checks as well and these orders will process upon receipt of the check. We will charge a $25 fee on all returned checks.

Taxes

Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Privacy

We keep your personal information private and secure. When you make a purchase from our site, any personal information collected is kept private from external access via a remote server.

No credit card information is recorded or saved internally or externally as per federal guidelines.

To keep you informed of our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

Our website provider uses "cookies" to keep track of your current shopping session so that you may retrieve your shopping cart at any time.

Shipping

When will my order ship out?

For same day shipping*, please ensure your order reaches us by 12 noon EST time (Monday through Friday). All orders received after 12 noon will be shipped the following business day - Weather Permitting.

For Ground orders placed Monday through Thursday before 4pm EST, they usually ship out the same day (unless another date is requested) except for orders placed on a Friday. All orders after 4pm EST will ship the next business day.

It's really hot where I live, how do you package the chocolates for this?

We use Thermal Bubble Insulation and Ice Packs for all shipments to warm weather states. In certain cases, we may call you to ship out the product on a cooler day for arrival.

Do I have to ship overnight delivery for Fresh Chocolate Strawberries and other fruits?

Most orders shipped GROUND delivery to the following states will arrive within 24 hours: DE, PA, NYC, CT, MA, but not guaranteed.

If you want guaranteed delivery or when shipping to all other states, you must choose overnight delivery to ensure the freshest product.

Do I need to freeze my order to keep it fresh?

No. We do not recommend freezing our chocolates as they may get condensation and/or become mushy. Store your chocolates in a cool dry place away from odors as chocolate will absorb those odors.

Can I place an order to be shipped outside of the United States?

No, as of right now David Bradley Chocolatier only ships to United States addresses.

Can I ship to a PO Box?

No. We ship via UPS and PO Box Addresses are not allowed. You may want to consider sending the product to you or your recipient's workplace instead for faster delivery.

Can I ship to more than one person on one order?

Yes, you can ship to as many people as you like in one order.

How do I track my order?

You will receive a tracking number via email as soon as your order is processed and shipped. You can also log into your account and retrieve your tracking number.

If you have any questions, please call us at 609-443-4747.

What if some products in my order aren’t available?

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time.

Products unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.

Allergy Information

Does your chocolate contain dairy products?

ALL of David Bradley Chocolatiers milk, dark and white chocolate may contain dairy or milk products. Any person with a dairy allergy should NOT consume ANY of our products.

Does your chocolate contain nuts?

ALL of David Bradley Chocolatier products including solid chocolate pieces may contain nuts and/or peanuts. Any person with a nut allergy should NOT consume ANY of our products.

Does your chocolate contain gluten?

ALL of our products including solid chocolate pieces may contain gluten. Any person with a gluten allergy should NOT consume ANY of our products.

Wholesale

How can I sell David Bradley's Chocolates in my store?

Visit Davidbradleywholesale.com to set up an account for easy online ordering.

You can also email ADMIN@DBCHOCOLATE.COM with your company and contact information including Tax Identification form, Contact Name, Company Name, Store Address, City, State, Zip Code, phone and email.

Wedding and Party Favors

How far in advance should I place my favor order?

We recommend placing your order about 8 to 10 weeks before the event. Store favors in a cool, dark place - 70 degrees or cooler.

Do you offer volume discounts?

• $600-$1,500 can receive a 5% discount
• $1,501-$3,000 can receive a 10% discount
• $3,001-$6,000 can receive a 15% discount
• $6,001 and over can receive a 20% discount

Discounts do not apply to Shipping & Handling Charges.

Other Questions

My credit card won't go through, why?

Please be sure to use the correct Billing Address for the credit card you are using including street address and zip code. If it still will not work, please call us at 609-443-4747.

What is David Bradley's Policy on Donation requests?

David Bradley Chocolatier receives numerous solicitations for donations and promotions annually and unfortunately, we cannot accommodate everyone. We will make our best effort to help if we can at that time.

Do you send Samples?

Although we cannot ship samples to you, you can visit David Bradley Chocolatier in Windsor, NJ and sample our products there.

Why didn't my promotional code or promotional offer work?

Occasionally David Bradley Chocolatier will offer special promotions and discounts. Offers are valid in the US only and on orders placed on dbchocolate.com.